Shipping Policy

At Medsvilla.store, we are dedicated to ensuring that your order is delivered to you in a timely and secure manner. Our shipping policy outlines the details of our delivery services, timelines, and associated costs.

1. Shipping Locations
We offer shipping across a wide range of locations, both domestically and internationally. Please note that shipping availability may vary depending on local regulations regarding the delivery of medications.

2. Shipping Charges

• Domestic Shipping:
  We offer free shipping on all orders above [insert amount] within [insert country/region]. For orders below this threshold, a flat shipping rate of [insert amount] will be applied.

• International Shipping:
  Shipping charges for international orders vary depending on the destination and weight of the package. The exact shipping cost will be calculated and displayed at checkout.

3. Shipping Timeframes
We strive to process and dispatch your orders as quickly as possible. Please refer to the following estimated delivery times:

• Domestic Orders: Orders are typically delivered within 3-7 business days after processing.
• International Orders: Delivery times for international orders may vary, but generally range from 10-15 business days depending on the destination.

Please note that processing times may vary due to high demand, weekends, or public holidays.

4. Order Processing Time
Once an order is placed, we process it within 1-2 business days. You will receive a confirmation email once your order is processed and shipped. If there is a delay, we will notify you promptly.

5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our shipping partner’s website.

6. Customs, Duties, and Taxes
For international orders, customs duties and taxes may be applicable depending on the destination country’s regulations. These charges are the responsibility of the customer and are not included in the total price of your order. We recommend checking with your local customs office for details on import regulations and fees.

7. Delivery Issues
In the event of any delivery issues, such as delays, lost packages, or incorrect addresses, please contact our customer support team at [insert contact details] as soon as possible. We will work to resolve the issue and ensure that you receive your order.

8. Undeliverable Packages
If a package is returned to us due to an incorrect address provided by the customer, failure to pay customs duties, or failure to collect the package from the carrier, the customer will be responsible for the re-shipment costs.

9. Shipping Restrictions
Certain medications and products may be subject to shipping restrictions based on local laws. We advise customers to review the regulations of their country before placing an order. If an item cannot be shipped due to legal restrictions, we will notify you and provide a refund for that product.

Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us at [insert contact details]. We are here to assist you and ensure a smooth delivery process.